Complex and Challenging Behaviours

Residential placements for working-age and older adults

Complex behaviour that may be challenging is a widespread issue for people with dementia. It can reduce quality of life, increase caregiver stress, and also increases the risk of institutionalisation and admission to hospital.

Challenging behaviour

Challenging behaviour is a catch-all term. In the context of the people we support, it usually includes one or a combination of:

repetitive talking or shouting
throwing things
wandering
biting
trying to destroy objects
agitation and general anger

The terms ‘challenging’ or ‘complex’ behaviour describe any actions by the person that are deemed to be distressing or disruptive to themselves or others.

Assessments and behaviours of complex behaviours

Assessment of challenging behaviour is vital, good observation is essential and establishing the causes and triggers of the behaviour is critical. Our highly knowledgeable and experienced care team favour using non-pharmacological and non-physical methods to de-escalate situations. Our practices lead to a reduction in challenging behaviour and improve quality of life for everyone.

Aggressive behaviours

Aggression can be prevalent in a person living with dementia and complex needs. It may be one of the behaviours that you or your loved one is struggling with or most affected by. It can be challenging for all involved and lead to feelings of guilt, isolation and emotional distress.

Why is the person aggressive?

Aggression may be a direct result of changes to the brain, or be caused by a general health problem such as physical pain. The behaviour can also stem from problems related to frustration, environmental factors or social interactions. In some cases, it can be about communication issues. Aggression can be shown physically or by verbal abuse.