Registered Manager

Louise McKeown Deputy Manager of Pennine Lodge dementia care home

Hi. My name is Louise McKeown and I am the Registered Manager at Pennine Lodge. I have worked in dementia care homes since 1991. I am qualified to Level 5 in Leadership and Management in Health and Social care and have worked in three care homes during my career, as both Deputy and Manager.

I am married to Eddie and I have 3 children – Jessica, Katie and Jake, as well as a grandson named Carson.

In my spare time I like to read, swim and go to the gym. I also like to go out socialising with friends and family.


The Pennine Lodge Registered Manager is responsible for:

  • The safe running of the home.
  • Maintaining positive relationships with external and internal bodies.
  • Overseeing all staff within the homes to ensure they run smoothly.
  • Dealing with compliments and complaints.
  • Reporting to local authorities and the CQC.
  • Internal reporting via audits.
  • On call for the home.
  • Organising training and development of staff.
  • Overseeing the transaction processing, controls/reconciliations and monitoring of the internal accounting function – including treasury, purchase ledger, sales ledger and credit control and preparation of the monthly management accounts for Board review.
  • Performance forecasting and budgeting and presenting to the Board.
  • Development and reporting of financial KPI’s.
  • Development and implementation of the financial control environment.
  • Having a hands-on presence within the care team.
  • Ensuring all areas of clinical compliance are maintained.
  • Ensuring all audits are completed and reporting findings to the managing director.
  • Undertaking pre admission assessments and formulating person-centred care plans.
  • Providing guidance to staff and implementing clinical care effectively.
  • Liaising with health professionals to review and monitor. complex care and general health needs.

If you would like to join our superhero family,

please click here to see our vacancies.