Registered Manager

Hi. My name is Louise McKeown and I am the Registered Manager at Pennine Lodge. I have worked in dementia care homes since 1991. I am qualified to Level 5 in Leadership and Management in Health and Social care and have worked in three care homes during my career, as both Deputy and Manager.

I am married to Eddie and I have 3 children – Jessica, Katie and Jake, as well as a grandson named Carson.

In my spare time I like to read, swim and go to the gym. I also like to go out socialising with friends and family.

The Pennine Lodge Registered Manager is responsible for:

• The safe running of the home.
• Maintaining positive relationships with external and internal bodies.
• Overseeing all staff within the homes to ensure they run smoothly.
• Dealing with compliments and complaints.
• Reporting to local authorities and the CQC.
• Internal reporting via audits.
• On call for the home.
• Organising training and development of staff.
• Overseeing the transaction processing, controls/reconciliations and monitoring of the internal accounting function – including treasury, purchase ledger, sales ledger and credit control and preparation of the monthly management accounts for Board review.
• Performance forecasting and budgeting and presenting to the Board.
• Development and reporting of financial KPI’s.
• Development and implementation of the financial control environment.
• Having a hands-on presence within the care team.
• Ensuring all areas of clinical compliance are maintained.
• Ensuring all audits are completed and reporting findings to the managing director.
• Undertaking pre admission assessments and formulating person-centred care plans.
• Providing guidance to staff and implementing clinical care effectively.
• Liaising with health professionals to review and monitor. complex care and general health needs.