What happens next?

At Pennine Lodge, we usually respond to referrals on the same day and no later than 48 hours after receipt.

Our manager will contact you to ask for some details about the person who is looking to reside with us. We will discuss whether we are a good fit for them and that we have all of the facilities they need to feel safe and comfortable.

Then if you are happy to proceed, we will arrange for our manager to carry out a full assessment of your or your loved one’s needs and wishes.

Manager’s Visit

The home visit is informal and takes about an hour. It enables us to get to know everything about the person, their loved ones and support network and ensures that we fully understand all of their needs in order to make our home their new home.

The manager will then meet with the Pennine Lodge management team to discuss your potential care.

What happens next? You are offered a place

Our manager will provide details of the assessment, fees, and of when the placement will be available. On average, the placement starts within 1 week of the manager’s assessment. This can be the same day for urgent referrals or longer dependent on the person’s needs and receipt of written confirmation of funding. At all stages, you or your loved one will be fully involved and kept up to date.

Everyone is different, and sometimes we need to do things differently. We can be flexible to your needs and offer immediate or urgent placements if circumstances require it.

Referrals for Local Authority

To make a referral, please call us on 01706 812501 to speak to the Registered Manager Louise McKeown or Deputy Manager Gail Hall. You can also email pennine-lodge@towerviewcarecom.

We will ask a series of questions about the person who you are looking to place with us so we can ensure that we are a good fit for them and that we have all the facilities they need to feel safe and comfortable.

Who pays?

How care is paid for will depend on the individual situation. Who pays is based on an assessment of you or your loved one’s needs and (in most cases) the financial situation. For some people, the local authority or the NHS will pay the fees, and others will need to pay for themselves. In some cases, it can be a combination of these, but if the NHS is paying all or part, no further personal contribution will be necessary.

If a public body is paying for care, there may be less of a choice of homes than if you were paying. If the local authority or a trust is paying, it will sometimes provide a list of suitable care homes to choose from. They consider a care home suitable if it meets the person’s needs, meets the local authority’s budget and has a place available.

We aim to ensure that you have the very best advice and guidance as each NHS trust and local authority does things differently. We can advise you on and support you to find funding. If you would like us to help you with this, please contact our registered manager. Please be aware that this process can take time, and we are unable to confirm a moving date until we have confirmation of funding.

For more information or guidance, you can call the National Dementia Helpline on 0300 222 1122 or speak to your local authority or NHS trust.

To find out if you are eligible for self-funding, please click here to see the NHS self-funding page.

How much does this cost?

Some people will self-fund – this means that they can choose their home, make their own arrangements, and pay for care home fees independently. Paying for your or your loved one’s care home fees may seem daunting and stressful. We want to make it as easy and transparent as possible for you, so we have kept our pricing structure simple. Fees include 24-hour care, meals, activities, cleaning and laundry.

Our fee ranges from £950 to £1000 per week, excluding 1:1 care and personal expenditure and is based on the need and level of support required by the individual. Our fees are reviewed annually as part of the Local Authority Annual Care Review.

What is Personal Expenditure:

  • Professional hairdressing
  • Magazines and Newspapers for personal reading
  • Personal purchases such as fresh flowers for individual rooms, stationery, confectionery, alcoholic beverages, particular snacks and toiletries
  • Clothing, shoes and slippers
  • Dry cleaning
  • Chiropody

To see our terms and conditions for private funders, please click here.

To read our Deed of Third Party Contribution Agreement, please click here.

To view our Care Placement Agreement, please click here.

Moving In

If you choose to become part of The Pennine Lodge family, we will support you or your loved one so that the transition from living at home to living in our home is as smooth as possible. This will include visits to us to be introduced to everyone and we’ll work together to personalise your or your loved one’s room either before arrival or within the first two weeks of moving in. Individualised care plans, risk assessments, medication and other support will be in place on the day. We will also support practical arrangements such as a change of GP, updating of care plans, establishing communication channels and financial support as well as moving personal items.

A review will be held after two weeks to see how the person is settling in and to ensure that all of their needs are being met.

If you have any questions or need advice or guidance

please click here to contact us.